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Terms & Conditions

Welcome to Ah Hua Kelong ! These terms and conditions (“Terms”) govern your use of our website and the purchase of live seafood products. By using our website or making a purchase, you agree to be bound by these Terms.

Products

– We offer a variety of live seafood products for sale, subject to availability.

-All product descriptions, prices, and images are for informational purposes and may change without notice.

Order

-You are responsible for providing accurate and up-to-date information when placing an order.

-We reserve the right to refuse any order or limit the quantity of any product without notice.

-Once an order is confirmed, it cannot be cancelled or modified without our consent.

Shipping and Delivery

-We will make reasonable efforts to ensure that your live seafood products are shipped in a timely and safe manner.

-Shipping fees, delivery times, and available locations are outlined on our website.

-Risk of loss or damage to products passes to you upon delivery.

-We are not responsible for shipping delays caused by unforeseen circumstances.

Returns and Refunds

-If you receive damaged or spoiled products, contact us within the same date of delivery.

-We may require photographic evidence and other information to process a refund or replacement.

-Refunds will be issued to the original payment method within a reasonable time.

If you have any questions or concerns, please contact us at 92333371 or email us at contact@ahhuakelong.com.

Hotline

Live and Fresh Delivery Enquiry or ETA: +65 9233 3371
Scaled Reservation or Enquiry: +65 9133 3379